SXFI STORE FAQS

Anything related to Shipping, Returns & Exchanges, Billing & Orders.

22 articles in this collection
Written by Team Super X-Fi

What's your warranty terms for Super X-Fi products?

Written by Team Super X-Fi
Updated over a week ago

Do you have any locations for a demo?

I'd like to try the AMP out before I buy it, any possibility of doing this?

Written by Team Super X-Fi
Updated over a week ago

Do I get a free set of Creative's Aurvana SE headphones with my SXFI AMP?

Is the Aurvana SE headphones still in stock and will I receive it with my order? Is the Early Bird Special still available?

Written by Team Super X-Fi
Updated over a week ago

SHIPPING

Which countries do you ship to?

How can I purchase a SXFI AMP?

Written by Team Super X-Fi
Updated over a week ago

How long will my order take to be processed?

When can I expect delivery of my order?

Written by Team Super X-Fi
Updated over a week ago

How will delivery of the product be done?

Do I have to worry about my package getting lost? How do I stay updated on my shipping?

Written by Team Super X-Fi
Updated over a week ago

Why isn't my postal code working?

Written by Team Super X-Fi
Updated over a week ago

I'm having trouble with my tracking code.

Written by Team Super X-Fi
Updated over a week ago

How can I edit my shipping address?

Written by Team Super X-Fi
Updated over a week ago

Can delivery country be different from shipping country?

Written by Team Super X-Fi
Updated over a week ago

RETURNS & EXCHANGES

What is your return policy?

Written by Team Super X-Fi
Updated over a week ago

How do I place a return or exchange?

Written by Team Super X-Fi
Updated over a week ago

How long does it take to process a return?

Written by Team Super X-Fi
Updated over a week ago

How about third-party seller returns?

I bought my SXFI AMP offline from another store.

Written by Team Super X-Fi
Updated over a week ago

BILLING

When will my credit card be charged?

Written by Team Super X-Fi
Updated over a week ago

What forms of payment do you accept?

Do you accept payment via other means besides credit cards?

Written by Team Super X-Fi
Updated over a week ago

What can I do if my payment is declined?

Written by Team Super X-Fi
Updated over a week ago

ORDERS

How can I edit my shipping address?

Written by Team Super X-Fi
Updated over a week ago

How can I update my order?

Written by Team Super X-Fi
Updated over a week ago

How can I check the status of my order?

Written by Team Super X-Fi
Updated over a week ago

Can I use multiple promo codes at checkout?

Written by Team Super X-Fi
Updated over a week ago

Can I use a discount code I received from Creative.com?

Written by Team Super X-Fi
Updated over a week ago